Privacy policy

PITCO IND., INC. — Privacy Policy

Introduction

PITCO IND., INC. operates this website and provides interior construction materials including paint, drywall, flooring, trim, and related products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.

Information We Collect

We may collect the following types of personal information:

  • Contact Information — name, email address, phone number, billing and shipping address

  • Payment Information — card details, transaction data, payment confirmations

  • Account Information — username, password, preferences

  • Order & Transaction Data — items viewed, purchased, returned, exchanged

  • Device & Usage Data — IP address, browser type, device identifiers, website activity

  • Communications — messages sent to customer support

These details help us operate our store, fulfill orders, and provide customer service.

How We Use Your Information

We use personal information to:

  • Process orders and payments

  • Arrange shipping and delivery

  • Provide customer support

  • Maintain and secure your account

  • Improve website performance and product offerings

  • Send order alerts, shipping updates, and account notifications

  • Send marketing messages when permitted

SMS Privacy & Consent

PITCO IND., INC. uses SMS messaging to send order updates, shipping alerts, account notifications, and customer‑service messages.

Mobile (SMS) opt‑in consent will not be shared with third parties. This includes carriers, affiliates, marketing partners, or any external company.

Your SMS consent is used only to send messages directly from PITCO IND., INC.

Information Sharing

We may share personal information only with:

  • Service providers who help operate our store (e.g., Shopify, payment processors, shipping carriers)

  • Legal authorities when required by law

  • Business partners only when necessary to complete your order

We do not sell or share personal information for unrelated marketing purposes.

Children’s Privacy

We do not knowingly collect information from children under the age of majority.

Security & Retention

We use reasonable security measures to protect your information. Data is retained only as long as needed for business, legal, or operational purposes.

Your Rights

Depending on your location, you may have rights to:

  • Access your information

  • Request deletion

  • Request corrections

  • Opt out of targeted advertising

  • Manage communication preferences

Contact Information

For privacy questions or requests, contact us:

Phone: 804‑939‑0177 Email: cpalmar3610@gmail.com Contact Page: https://clouds435.space/pages/contact Address: 755 Linda Vista Ave, Pasadena CA 91103, United States